Your
"Full Power" Repair Solution
Power Clinic Inc.
OVERVIEW
Recognizing the need for a flexible, committed, cost effective repair facility,
Power Clinic, Incorporated (PCI), was established in 1987 under the guidance of
Brian Hill, President and CEO. Our customers range from small businesses to
international, leading Fortune 500 corporations. Our client-base share a common
vision: world-class leadership in products and services. To that end, PCI is
committed to assisting our clients fulfill their vision.
SCOPE OF SERVICES
To meet the needs of our customer, PCI devotes 100% of its time and technology
to providing dependable and cost-conscious power supply repair. Our customers
receive rapid turnaround and lower labor costs due to our complete turn-key
facility. Our knowledgeable team of professionals possess every level of
technical expertise necessary for the complete repair of any power supply. In
conducting our repair service, we provide:
- Technical Consulting and Assistance
- Specification Restoration to Original Standards
- Turnkey Repair
- On-site Repair
- Expidite Service
- Standard 6 Month Warranty (Up to Two Years)
MISSION
PCI is fully committed to meeting the quality requirements of our customers.
Therefore, our mission is to concentrate all of our efforts to:
- Build an open communication channel with our customers, employees and
stakeholders.
- Maintain the highest quality standards using the latest technology and
methods in conducting repairs.
- Deliver goods and services on time and meet the customers' expectations.
- Recruit, train and retain a top-notch technical staff committed to
excellence.
OPERATING STRATEGY
At PCI, our belief is that we must practice what we preach. All of our
employees are empowered to not only perform the necessary repairs, but to
personally enforce our tough quality standards. Each employee provides input
and guidance on how we can improve our service to our customers. We value our
employees and fully recognize that they are crucial in improving our position
in today's competitive world market place. We therefore:
- Actively seek and incorporate employee service improvement recommendations.
- Establish regular skill-based training to continuously maximize our human
resources.
- Create incentives that keep our employees involved.
- Recognize our employees achievements.
METHODOLOGY
Our goal is to process the customers repair order quickly and accurately
through our comprehensive twelve step repair protocol. Our experienced staff
uses several quality methods and tools to provide and improve our service to
our customers. As we implement the repair plan, our operation employs:
- Statistical Process Control
- Self-Directed Work Teams
- Failure Analysis
Included in business are essential quality strategies and tools that govern
our commitment to quality:
- Total Quality Management
- Benchmarking
- ISO 9000 Type controls
THE PCI ADVANTAGE
- Guaranteed Quality Repairs (Up to 2 year Warranty)
- Experienced, Knowledgeable, and Friendly Technical Staff
- Domestic and Foreign Parts in Stock
- Local Pickup and Delivery
- On Time Delivery to Meet Your Dock-to-Stock or JIT Requirements
- Process Efficiency and Reduced Cycle Time
- Commitment to Continuous Improvement in Customer Service and Satisfaction
- Cost Effective (Flat Rates)
- Drop Ship and Blind Repairs
PCI PRODUCTS AND SERVICES
In addition to a speedy repair order, PCI offers the following services as no
extra charge:
- Accurate Evaluation and Assessment of Repair Needs
- Full Turn-key Repair Services
- O.E.M. Specifications plus Engineering Updates and Custom Modifications
- Reverse Engineering Services for Specification Development on
"out-of-date" or customized power supplies.
ORGANIZATIONAL PROFILE
Initiated in 1987, PCI has built a state-of-the art facility that serves the
need of its customer base through continuous improvement and total customer
satisfaction. PCI's management and technical talent have become a leading,
Dallas-based company firmly rooted in serving the customer through its
commitment to low cost, quality repairs. Beginning as a one man facility, the
firm built its client base from 1 to 400 companies.
OUR FACILITY
PCI resides in a 3,200 square feet modern facility designed to maximize
operational efficiency. All power supply units are barcoded and tracked through
each stage of the repair cycle. We operate within the requirements and
parameters of government, military and private industry specifications
including:
- Food and Drug Administration: Good Manufacturing Practices
- AC-100 Workmanship Standards
- Military Specifications
By year end in 2000, PCI will acquire a larger facility to better serve the
needs of our growing client base.
We'll repair...
- Micro, Mini and Mainframe Computer Power Supplies
- Industrial Process Control Power Supplies
- Telecommunications (Voice and Data) Power Supplies
- UPS (Uninterruptible) Systems
- Laboratory Power Supplies
- Three Phase Power Supplies
- Simulator Power supplies
- Burn-In Power Supplies
- Audio Amplifiers
- Broadcast and Television Power Supplies
- ATE Power Supplies
- Graphic Arts / Printing Power Supplies
- Custom Power Supplies
POWER SUPPLY MANUFACTURERS
SERVICED
- AC/DC
- Acme
- Accopian
- Adtech
- Advanced Power Corporation
- American Power Conversion
- Astec
- AT & T
- Best Power
- Behlman
- Boschert
- California Instruments
- Cherokee
- C + D (Charter Power)
- Computer Products
- Condor
- Convertor Concepts
- Coutant
- Datacube
- Datashield
- Delphax
- Delta
- Deltron
- Diablo
- Digital
- Elco
- Electronic Measurements, Inc.
- Elgar
- Elpac
- Emerson
- Fraco
- Gossen
- Grass Valley
- Harris Corporation
- HC Power, Inc.
- Hewlett Packard
- IBM
- Intronics, Inc.
- ITT
- Jeta
- Lorain
- KEC Electronics
- Kepco
- Kwan Chiu
- Lambda
- L.H. Research
- Microcomputer Power, Inc.
- MicroENERGY, Inc.
- Modern Power Conversion
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- Mitel
- NCR Corporation
- Para Systems
- Pioneer Magnetics
- Power Components
- Power Conversion Products
- Power Design
- Power General
- Power One
- Powermate
- Power Pac
- Power Sources Int'l
- Power Systems, Inc.
- Powertec
- Power Ten, Inc.
- Powerline, Inc.
- Prime Power, Inc.
- Safe
- Seagate
- Semiconductor Circuits
- SGS Semiconductor
- Siemens
- Sierracin Power Systems
- Sola
- Sony
- Sorenson
- Standard Power, Inc.
- Stevens-Arnold Division
- Storage Technology
- Summit Electronics
- Sun Microsystems
- Switching Power
- Switching Systems
- Tamura
- Tectrol
- TDK Corp of America
- Teapo Corp of America
- Technology Dynamics
- Todd Products
- Tokin
- Topaz
- Toshiba
- Transistor Devices
- Tripplite
- Unipower
- Volgen
- Weir Electronics
- Xentek
- Zytec
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Power Clinic Inc.
12901 Nicholson Rd #200 · Dallas, TX 75234
· (972) 620-9711 · splygal@thepowerclinic.com
